OGPS is committed to delivering high-quality conference experiences while maintaining fair and transparent refund practices.

Refund Method

• Refunds are issued primarily as OGPS Credit Vouchers (OCV), usable for future OGPS events.
• Credit vouchers are valid for one year, non-transferable, and hold no cash value.

Delegate Categories

Fully Funded / Partially Funded Delegates

• Registration fees are non-refundable and non-transferable.

Self-Funded Delegates

Full Registration Fee

• Eligible for credit voucher based on cancellation timelines.

Discounted Registration Fee

• Not eligible for cash refunds or transfers.

Cancellation Timeline (Discounted Registration)

• 45+ days before event: 100% credit voucher
• 30–44 days: 50% credit voucher
• 15–29 days: 25% credit voucher
• Less than 15 days: No refund (no-show)

Refund Requests

Refund or voucher requests must be emailed to:
Info@ogps.uk

Include:

• Full Name
• Order Number
• Conference Name
• Reason for request
• Supporting documents (if applicable)

Special Circumstances

OGPS may review refund requests individually in cases of force majeure or exceptional circumstances.

Travel Reimbursement (Fully Funded Delegates)

Reimbursement forms are provided post-event. Processing may take 4–8 weeks after submission.

Invitation Letter Category

Fees paid solely for invitation letters are non-refundable. Visa approval remains the sole responsibility of the delegate.